Providing excellent customer service has become a key element in the success of any modern company. Customer Experience enables companies to understand, engage and satisfy their customers on an unprecedented scale.
Customer Experience is a range of support tools. From initial marketing contact, to sales, to after-sales service – designed to maximize customer engagement and loyalty. Integration with SAP systems allows you to seamlessly collect and analyze data from a variety of sources to create offers and communications based on real customer needs and preferences.